Welcome to The Brand Craft's (TBC) website. At TBC, protecting your personal privacy is of utmost importance. This Privacy Policy aims to help you understand how we collect, use, and safeguard the information you provide to us. This Privacy Policy applies to all personal information collected offline or online, including via our website at www.thebrandcraft.com (the "Site") or through other methods such as phone, email, social media interactions, or marketing communications.

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By using or accessing the Site, you signify your agreement to be bound by this Privacy Policy. If you do not agree to this Privacy Policy, you may not access or use the Site. This Policy is subject to our Terms of Use. We may update this Privacy Policy from time to time as detailed in the “Changes to This Privacy Policy” section below.

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Personal Information Collection
TBC collects personal information through:

Voluntary submissions directly from you.
Automated technology when you visit our Site, social media platforms, or interact with our electronic communications.
Third-party sources such as clients, service providers, analytics providers, social media, and other websites or services we interact with.

Personal information may include your name, email address, physical address, and other identifying information. It may also include details about your Internet/Network Activity, such as IP address, device information, location, domain name, browser type, web pages viewed, time spent on web pages, links clicked, and site-navigation patterns. For most devices and browsers, you can withdraw permission for us to collect such information using device or browser settings. For assistance with preventing sharing of location information from your mobile device or computer, please contact the manufacturer or device service provider.

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Information Use
We will use your personal information only as described below, unless you have consented to other uses:

• Respond to your inquiries or requests.

• Send emails, though we will not share your personally identifiable information with third parties for direct contact without your consent or as permitted by this Privacy Policy.

• Allow our vendors and subcontractors to access your personal information solely for performing services for us. These vendors and subcontractors are not authorized to use the information for their own benefit.

• Disclose personal information as required by law or legal process.

• Investigate suspected fraud, harassment, violations of laws, regulations, or our service terms.

• Transfer your personal information in connection with the sale, merger, or change of control of the Site, TBC, or the responsible division.

We may share non-personal or aggregate information with any number of parties, provided it does not specifically identify you.

 

Cookies and Automated Technology
A "cookie" is a small text file placed on a user's web browser or device to remember or obtain information about the user. A "web beacon" is a small object or image embedded into a web page, application, or email to track activity. They are also known as pixels and tags. Information can be passively collected using various technologies (including mobile devices), such as cookies, web beacons, and navigational and location data (clickstream, log files, server logs).

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Your Internet browser automatically transmits some information, such as the URL of the website you visited, IP address, and browser version. If you do not wish to have cookies placed on your computer, set your browser to refuse cookies, though some features may not function properly without them. For more information on cookies and how to disable them, please visit www.allaboutcookies.org or consult the help section of your browser.

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Client Data
We provide services for our clients and may collect and process information about individuals at the direction of our clients ("Client Data"). Our processing of Client Data is governed by our service agreements with clients and their privacy policies, not this Privacy Policy. We are not responsible for how our clients treat the information we collect on their behalf and recommend you review their privacy policies. If you wish to exercise rights over information processed by TBC on behalf of a client, please contact the client directly or provide the name of the TBC client so we can refer your request.

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Security
We take commercially reasonable measures to safeguard personal information from unauthorized access, loss, misuse, alteration, or disclosure. However, no security system is perfect, and we cannot guarantee complete security. If you believe your interaction with us is no longer secure, please notify us immediately.

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Intended Audience and COPPA Compliance
We comply with the Children's Online Privacy Protection Act ("COPPA") and do not knowingly collect information from minors without parental consent. If you are under 16, do not use our Site or social media accounts. If you become aware of a minor providing us with personal information without appropriate consent, please contact us.

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Third-Party Advertising and Analytics
We and third parties, including service providers, may use cookies, web beacons, and similar technologies to collect information about your activities on the Site for analytics, performance monitoring, and improvement. Third-party providers such as Google Analytics help us understand site performance and usage. For more information on how Google processes your data, visit www.google.com/policies/privacy. To opt-out of Google Analytics, use the Google Opt-Out browser add-on: https://tools.google.com/dlpage/gaoptout.

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Third-Party Links
The Site may contain links to third-party websites. We do not control these websites and are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

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Do Not Track Notice
Our website does not respond to Do Not Track signals due to the lack of industry standards and systems.

 

Changes to This Privacy Policy
We may update this Privacy Policy at our discretion. If changes are made, we will post the revised policy with a new effective date and notify you of such changes. Your continued use of the Site signifies your acceptance of the revised policy.

 

Site Terms of Use
Use of the Site is governed by the Terms of Use posted on the Site. This Privacy Policy is incorporated into the Terms of Use.

 

Contact Information
If you have any questions about this Privacy Policy or the privacy practices of this Site, please contact TBC at crafted@thebrandcraft.com or by mail at:

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The Brand Craft
PO Box 65, PC 112
Muscat, Sultanate of Oman.

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You may also request access to your personal information and challenge its accuracy or completeness using the contact information above. Please notify us of any changes to your personal information to help us maintain its accuracy.

 

Last update: June 24, 2024

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Changes to This Privacy Policy
This Policy may be revised for any reason. If changes occur, the revised policy will include a new effective date, and we will notify you by posting it on this page. Please review the Policy whenever you submit personal information to us.