Welcome to TBC's website. Protecting your personal privacy is important to TBC. The purpose of this Privacy Policy is to help you understand how TBC collects, uses and safeguards the information you provide to us. This Privacy Policy applies to all personal information we collect offline or online, including via our website located at www.thebrandcraft.com (the “Site”) [or by phone, email, interactions on social media or with marketing communications or other methods].

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By using or accessing the Site, you signify your agreement to be bound by this Privacy Policy.

IF YOU DO NOT AGREE TO THIS PRIVACY POLICY, YOU MAY NOT ACCESS OR OTHERWISE USE THE SITE.

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This  Policy is subject to our Terms of Use. We may update this Privacy Policy from time to time, as specified in the “Changes to This Privacy Policy” section below.

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Personal Information That We Collect
TBC collects personal information from you , when you voluntarily submit information directly to us; 2) using automated technology, including when you visit our Site, social media platforms, or interact with our electronic communications; and 3) using third party sources, including our clients, service providers, analytics providers, or through social media and other websites or services we interact with. Personal information may include your name, email address, physical address and other information that identifies you, and may also include information about your Internet/Network Activity such as your IP address, your device information, location, domain name, browsers you used to access our website and services, web pages viewed, time spent on webpages, links clicks, site-navigation patterns.  For most devices and computers, you can withdraw permission for us to collect such information using device or browser settings.  If you have any questions about how to prevent sharing of location information from your mobile device or computer, we recommend you contact the manufacturer or device service provider.

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Information Use
We will only use your personal information as described below, unless you have specifically consented to another type of use, either at the time the personal information is collected from you or through some other form of consent from you or notification to you:

We may use your personal information to respond to your inquiries or requests.

We may use your personal information to send emails from time to time, but we will not provide your personally identifiable information to third parties for them to contact you directly unless otherwise permitted by this Privacy Policy or if you provide your consent.

We may permit our vendors and subcontractors to access your personal information, solely in connection with performing services for us.  Our vendors and subcontractors are not authorized by us to use the information for their own benefit.

We may disclose personal information as required by law or legal process.

We may disclose personally identifiable information to investigate suspected fraud, harassment or other violations of any law, rule or regulation, or the terms or policies for our services or our clients.

We may transfer your personal information in connection with the sale or merger or change of control of the Site, TBC or the division responsible for the services with which your personally identifiable information is associated.

Non-personal or aggregate information may be shared with any number of parties, provided that such information shall not specifically identify you.

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Cookies and other Automated Technology
A “cookie” is a small text file that is placed onto an Internet user’s web browser or device and is used to remember and/or obtain information about the user. A “web beacon” is a small object or image that is embedded into a web page, application, or email and is used to track activity. They are also sometimes referred to as pixels and tags.  As you use our Website, some information can be “passively” collected using various technologies (including mobile devices), such as cookies, web beacons and navigational and location data collection (clickstream, log files, server logs). Your Internet browser automatically transmits some of this information, such as the URL of the website you just visited, the Internet Protocol (IP) address and browser version currently being used by your computer, or users interaction with our Site (such as date, time, frequency and length of visits, and pages accessed). If you do not wish to have cookies placed on your computer, you should set your browser to refuse cookies before using our Site, with the drawback that certain features may not function properly without the aid of cookies.

You do have control over cookies, and can refuse the use of cookies by selecting the appropriate settings on your browser. Note, however, that by not accepting or deleting the use of cookies, you may affect your website experience and you may not be able to take full advantage of all features on this Site. Most browsers will tell you how to stop accepting new cookies, how to be notified when you receive a new cookie, and how to disable existing cookies. Please consult the “Help” section of your browser for more information.

To find more information about cookies and for instructions on how to disable them please visit www.allaboutcookies.org or visit the help section of your browser. Most browsers are initially set to allow cookies, but also offer the option to restrict cookies or warn you of their use.

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Client Data
We provide services for our clients, and may collect and process information about individuals at the direction of our clients (“Client Data”). Our processing of Client Data is governed by the terms of our service agreements with our clients and their privacy policies, and not this Privacy Policy. We are not responsible for how our clients treat the information we collect on their behalf, and we recommend you review their own privacy policies. TBC acknowledges that you may have rights in connection with Client Data. If your information has been processed by TBC on behalf of a client and you wish to exercise any rights you have with such information, please inquire with our client directly. If you wish to make your request directly to TBC, please provide the name of the TBC client on whose behalf TBC processed your information. We will refer your request to that client and will support them to the extent required by applicable law in responding to your request.

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Security
We take appropriate commercially reasonable physical, electronic, and other security measures to help safeguard personal information from unauthorized loss, misuse, unauthorized access, alteration, or disclosure. Even though we follow reasonable procedures to try to protect the information in our possession from loss, misuse, unauthorized access, alteration, disclosure or destruction, no security system is perfect, and we cannot promise, and you should not expect, that your information will be secure in all circumstances.  If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of your account has been compromised), please immediately notify us.

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Intended Audience of Websites; COPPA Compliance
We are in compliance with the requirements of the Children's Online Privacy Protection Act (“COPPA”).  We do not knowingly collect information from minors in the United States or elsewhere with or without the consent of their parents or guardians. If you are not 16 or older, you should not visit or use our Site or social media accounts. If you become aware that a child has provided us with personal information without appropriate consent, then please contact us using the details below so that we can take the appropriate steps in accordance with our legal obligations and this Policy.

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Third Party Advertising And Analytics Disclaimer
We and/or third parties including service providers on our behalf, may use cookies, web beacons and other similar technology, to collect information from you such as your activities on the Site for the purposes described in this Policy including analytics, monitoring performance, and improvement of our Site (traffic, errors, page load time, popular pages, etc.)

Examples of our third-party service providers to help deliver our services or to connect to our services include:

Google Analytics and Google Ads: We use Google Analytics to understand how our website and services perform and how you use them. We have entered into a service provider addendum with Google.  However, if you would like to take additional precautions to opt out of Google Analytics and Ads, you can opt out of Google Analytics by installing Google's Opt Out browser add on: https://tools.google.com/dlpage/gaoptout and opt out of interest-based Google ads using https://adssettings.google.com/u/0/authenticated. To learn more about how Google processes your data, please visit https://www.google.com/policies/privacy/. This Policy does not apply to, and we are not responsible for, third-party cookies, web beacons, or other tracking technologies on third party websites or which are covered by such third parties’ privacy policies. For more information, we encourage you to check the privacy policies of these third parties to learn about their privacy practices.

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Third-Party Links
The Site may link to websites operated by third parties that we do not control. We do not monitor, control, or endorse the information collection or privacy practices of any third parties. We strongly encourage you to become familiar with the privacy practices of every website you visit and to contact them if you have any questions about their respective privacy policies and practices.

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Do Not Track Notice: Because there are not yet common, industry accepted “do not track” standards and systems, our website does not respond to Do Not Track signals.

Changes to this Privacy Policy
We reserve the right, at our discretion, to change, modify, add or remove portions from this Privacy Policy at any time. However, if at any time in the future we plan to use personally identifiable information in a way that materially differs from this Privacy Policy, including sharing such information with more third parties, we will post such changes here and provide you the opportunity to opt-out of such differing uses. Your continued use of the Site following the posting of any changes to this Privacy Policy means you accept such changes.

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Site Terms of Use
Use of the Site is governed by and subject to the Terms of Use posted on the Site. This Privacy Policy is incorporated into such Terms of Use.

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Contact Information
If you have any questions about this Privacy Policy or the privacy practices of this Site, please contact TBC by email at crafted@thebrandcraft.com or by mail at: The Brand Craft, PO Box 65, PC 112, Muscat, Oman.

You may also request access to your personally identifiable information (if you have provided such information to us through the Site) and information about our collection, use and disclosure of that information by using the contact information provided above. You will be given reasonable access to your personally identifiable information and may seek to challenge the accuracy and completeness of the information, and have it amended as is appropriate. You can help us maintain the accuracy of your information by notifying us of any changes to your personally identifiable information.

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Effective Date
This Privacy Policy was last updated on 14th January 2023.

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Changes to This Privacy Policy
This Policy may be revised from time to time for any reason. If this Policy changes, the revised policy will include a new effective date, and we will notify you of such changes by posting the revised policy on this page. Be sure to check the Policy whenever you submit personal information to us.